Human Resource Assistant/Coordinator

Commercial Tool Group (CTG) which consists of 4 family-owned companies: Commercial Tool & Die, CG Plastics, CG Automation & Fixuture, and Marnie's Transport, is located in Comstock Park, MI.

CTG is seeking to add an HR Administrative Assistant.  This position will report to the Human Resource Manager, and is responsible for providing excellent levels of customer service to resolve, support and expedite employee and manager queries both over the phone and email communication and ensure HR administration is well organized, accurate, and efficient.

RESPONSIBILITIES include, but are not limited to:

• Provide administrative support for the HR Department
• Organize, compile, update company personnel records and documentation
• Manage and update HRIS and other databases with information such as new hires, terminations, sick leaves, warnings, vacations, benefits, etc.
• Collect and manage all data pertaining to employees
• Assist in the recruiting process in posting job ads
• Cross train for payroll support
• Prepare, manage and file paperwork for HR policies and procedures
• Answer employees' questions and provide requested information in a timely fashion
• Maintain schedules and coordinate calendar activities
• Assist with the apprenticeship program to coordinate meetings, track hours of completion, update systems, and communicate with apprentices on requirements.
• Answer telephone calls and provide needed information
• Create reports for senior management
• Help facilitate new employee orientation, on-boarding, and training programs.

Skills & Personal Attributes:

• Team player, with a genuine interest in serving employees
• Solid ability to resolve problems effectively
• Strong written & verbal communication skills
• Strong computer skills
• Ability to learn new tasks quickly
• Strong ability to prioritize multiple tasks/projects
• Articulate with excellent telephone/email manners
• Efficient, organized with the ability to work independently and as a team 
• Proactive initiative
• Dependable
• Resourceful

Experience:

• 3-5 years of work experience as a Human Resources assistant, coordinator or generalist preferred or comparable role as an administrative assistant.
• Experience working within an HRIS system and managing the administration of benefits, ideally within ADP preferred.
• Talent requisition experience preferred.

Performance Goals:

1. Lessen HR Manager administrative work
2. Resolve 80% of incoming employee calls and emails. 
3. Ensure accurate and efficient administration of payroll and benefits programs
4. Provide excellent internal support by responding to all inquiries within 24 hours, even if timeline needs to be adjusted

Current Openings for Human Resource Assistant/Coordinator Jobs at Commercial Tool Group